FAQ

Answers to some typical queries to put your mind at ease:

Where do I start?

Give us a call or send an email. Let us know the date of your event and an estimated number of guests – include as much info as you want, it all helps. We will send you some menus to get the ball rolling. After that we can visit your house or party venue to discuss all the possibilities and arrangements.

I don’t know what kind of menu I want, can you help?

If you are looking for inspiration we are happy to help. Tell us a bit about your event, your guests, your location. Telling us what you don’t want can also be a great place to start. You can also view some of our previous menus Here and look at pictures Here

Can you cater for people who have allergies or special dietary requirements?

Yes. Just let us know in advance and we are happy to cater for any and every requirement. 

Do I need a huge fancy kitchen?

Nope. As long as you’ve got running water, an oven, a hob, and some counter or table space to work on we will be pretty happy. Of course there will be some restrictions depending on the size of your party but we can advise on menu choices to get the most out of every kitchen.

How much is it going to cost?

We give a ‘per person’ price for each course so you can easily see how the total figure will be calculated. Once you have chosen your menu and confirmed your number of guests you will know the total price. If you are on a tight budget just let us know how much you want to spend and your number of guests and we will advise on the most economical menu to suit your price range and impress your guests.

How far in advance do I need to book?

We can take bookings up to a year in advance or you could be lucky and find a date available in two week’s time. Because we order our ingredients from a million different small suppliers who all answer the phone at different times of the day and deliver on different days of the week we like to have your final menu and numbers organised about 10 days or a week before your event.

Does the food arrive already hot?

No! We do the majority of prep and cooking in our kitchen the day before your party. On the day we transport the food in our refrigerated van. We arrive a few hours before your guests to get unpacked and set up.

Do you have a children’s menu?

Yes. We have a menu just for children. We can also make adjusted versions of your main menu for children eg. Without certain sauces or spices. If you would prefer to organise something for the children yourself we are happy to heat and serve whatever you provide while we are there.

Will you set the table?

Yes. If you would like to do it yourself that’s also no problem. Just let us know which you would prefer and we will organise ourselves accordingly.

What if some of my guests arrive late?

No problem. Just stick your head into the kitchen to let us know about any delay and we can usually adjust our timings to suit. If you want to go ahead and start without your full party we can also keep something aside for late arrivals.

Do you provide service staff?

Yes. Depending on your menu/number of guests/layout of your venue we will advise on the number of service staff and their responsibilities. As well as being utterly charming and beautifully turned out our trusted group of waiting staff are unflappable and able to adapt to any situation.

What exactly do the service staff do?

As much or as little as you would like. Usually their responsibilities include serving drinks and canapes, taking coats, serving at the buffet or table, making tea and coffee, clearing, packing, cleaning and tidying.

Why are service staff not included in the price of the food?

Because no two events we cater are ever the same it is impossible to factor in the service staff cost ahead of time.

Do you charge corkage?

Nope.

Will you bring the plates/cutlery/glasses?

No. We don’t own any of those items but we can arrange the hire of these for you.

Can I just get the food from you and do the rest myself?

Yes of course. We can drop off the whole feast with instructions for heating and serving. You can borrow our and dishes or we can pack the food in disposable containers.

Do you make wedding cakes?

We don’t make ‘Traditional’ wedding cakes with royal icing/sugar flowers and all that terrifying specialist work. We do however make a wide variety of other cakes and are happy to make larger ones of these to be used as a wedding cake. Send us a picture or a description of what you have in mind and we’ll let you know if it’s possible.

Will you clean up before you go?

Possibly the best part of hiring a caterer… Yes! Usually we will be finished in the kitchen before all your guests have left so we will leave the party area as tidy as possible without disturbing the fun. In the kitchen we will pack away all the hired items, wash anything of yours that we used and leave your kitchen as we found it.